Shipping Rates and Policies
We ship anywhere in the 48 Contiguous United States, Alaska and Hawaii, via FedEx /USPS Ground. Please note that FedEx cannot deliver to PO Box or APO/FPO addresses. Standard shipping charges within the 48 contiguous US states are based on the total order amount:
CURRENT SHIPPING and HANDLING CHARGES - Charges are based on the dollar amount of the order. These charges apply to FedEx ground shipments within the Continental 48 US states only.
*FREE
*FREE! (FedEx / USPS Ground within 48 Contiguous US states only)
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Shipping Transit Times
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| Delivery Method |
Approximate Shipping Time |
| USPS Priority |
3 business days following shipment |
| FedEx Ground |
1-6 business days following shipment |
| FedEx Saver (3-Day) |
3 business days following shipment |
Returns You can shop with confidence knowing Silk PLANTS, Flowers and Trees has a no questions asked 30 day return policy. If you are unhappy with your purchase for any reason you may return your purchase for a full refund.
Directions for General Returns
Email Silk PLANTS, Flowers & Trees to initiate your return. We will provide you with a RMA number (Return Merchandise Authorization Number).
Please note: To be accepted for return, items must be in their original purchase condition, including the original product packaging and all accessories must be included. Items purchased as part of a set or multi-item pack may not be returned individually.
Please package your item back into its original packaging. Include a note with your name, address, phone number and RMA number. Your account will be credited with a full refund when we receive the returned merchandise. Customer is responsible for all return shipping fees.
Returns should be sent to:
Silk PLANTS, Flowers & Trees
695 E. 10th Avenue
Hialeah, FL 33010